Kaniva

FAQs

Where can I find information and promotions from Kaniva?

You can follow them through Kaniva's official website and social media channels.

Does Kaniva offer nutritional counseling services?

Our team is ready to advise you on selecting the right food formula for your pet's age and needs.

How long can food be stored after the bag is opened?

To maintain the quality and freshness of the food, it is recommended to consume it within the timeframe indicated on the packaging.

How should the bag be stored after it has been opened?

The bag should be sealed tightly or stored in an airtight container in a dry, cool place, away from sunlight and moisture.

What should I do if there's a problem with the product?

You can contact the Kaniva team through customer service, providing product details, lot number, and supporting images so that the team can help verify the information.

How can I verify if a product is authentic?

It should be purchased from an authorized dealer or official Kaniva store.

Where can I buy Kaniva?

Available at leading pet shops, department stores, authorized dealers, and Kaniva's online channels.

Can pets with food allergies eat Kaniva?

Depending on the cause of the food allergy, if your pet has a history of food allergies, it is recommended to consult a veterinarian before choosing the appropriate formula.

Is Kaniva suitable for spayed/neutered pets?

There are specific formulas for post-spayed/neutered pets to help manage weight and overall health.

Does Kaniva help with skin and coat health?

Many formulas contain nutrients that help nourish the skin and coat, such as omega-3 and omega-6 fatty acids, as well as other essential nutrients.

Is it okay to feed them dry food and wet food together?

Yes, feeding a mixed diet adds variety to the flavors and helps increase the amount of water your pet drinks.

How do I switch from my usual food to Kaniva?

It is recommended to gradually switch over 7 days by mixing the old food with Kaniva and slowly increasing the proportion of Kaniva until it becomes 100%.

How much Kaniva should I feed?

The amount of food depends on your pet's age, weight, and activity level. Please refer to the feeding chart on the packaging or ask our team for further advice.

Where is Kaniva manufactured?

Kaniva is manufactured under internationally certified production standards such as GMP, HACCP, and other quality standards to ensure the safety of your pets.

Does Kaniva have a grain-free formula?

It is available, developed for pets that need a grain-free alternative.

Does Kaniva have formulas for pets with specific needs?

There are formulas for various types of animals, such as those for young animals, spayed/neutered cats, weight management, indoor cats, urinary tract care, skin and coat health, and many more.

Is Kaniva suitable for all breeds of dogs and cats?

Suitable for all breeds of dogs and cats, with formulas designed to suit the age, size, breed, and specific needs of each group of pets.

What ingredients does Kaniva use in producing animal feed?

Kaniva is made from high-quality meat as its main ingredient, along with carefully selected premium raw materials, to provide pets with balanced nutrition at every stage of life.